Team Teasdale is Platinum Rated - The Platinum distinction
reflects the highest level of service achievement in the industry. Platinum
level professionals have earned 100% client satisfaction as measured by
Leading Research Corp. This recognition is evaluated & awarded on an annual
basis.
After hundreds of independent surveys our Quality Service Rating on February
9, 2007 was 4.77 out of 5. According to industry standards this is very
high. The Customer Satisfaction Rating The Customer Satisfaction Rating
(CSR) is a number that reflects past client satisfaction of the service
provided by a Quality Service Certified agent. It is calculated by averaging
the overall satisfaction scores from the customer satisfaction surveys that
are sent after a closing to sellers and buyers. The management of the
survey process is conducted by Leading Research which is independent of the
agent and agent's broker or company. This arm's length process assures the
integrity of the data and the process.
When consumers spend significant dollars for a
service, they expect consistency, reliability,
predictability and accountability from that professional
service provider. Until now, the absence of service
standards in the real estate industry contributed to the
inconsistency of satisfaction and value experienced by the
home seller and home buyer. Thus, the Quality Service
Certification program was created to offer greater value for
the home seller or home buyer by providing consistent,
reliable, predictable and accountable service for every real
estate transaction. This service is provided by a Quality
Service Certified® real estate practitioner.
To become Quality Service Certified, a real estate
practitioner must attend the Quality Service Certification
program, pass a written examination, and sign a commitment
to follow a prescribed procedure that is presented and
communicated in writing to every home seller and home buyer.
Following the closing of each home sale or purchase, an
independent research company sends the consumer a
comprehensive survey asking critical questions about the
details and overall satisfaction of service provided by the
sales person and broker. The sales person's ability to
maintain Quality Service Certified status is dependent upon
satisfactory service evaluation feedback from those buyers
and sellers. Below is the Utah Real Estate QSC Designation -
Certified Gold Award.
How is a Quality Service Certified Different?
Most existing designations have been created for the benefit
of the real estate practitioner to enhance image and
credibility. Quality Service Certification exists for the
benefit of the consumer - to insure a higher level of
professional accountability, better service and greater
service value. Most designations are earned one time and
renew nearly automatically. Quality Service Certified
professional recognition is earned and maintained by meeting
or exceeding a standard of ongoing quality service delivery
each time a customer is served. That's quite a difference!
Do you want to hire a Utah Real Estate Agent that is QSC
Certified?
See Paul Teasdale's Zillow 5 Star Reviews
